Richpanel Test-Drive-Led Outbound
Rebuilt outbound for an AI-native helpdesk around one idea: let prospects see the AI working on their own store before anyone asks for a meeting.
CX leaders ignore "AI agent" pitches because every vendor sends one, and their real fears are service quality, lock-in and migration, not features. So every touch shows the AI on their own brand, answers the switching objections up front, and success is measured in genuine human replies before booked meetings.
- Signal-based targeting: Shopify brands running Gorgias, prioritized on 40 buying signals (CX hiring, review themes, ad spend, stack changes) and 12 buyer angles
- Loom-first cadences: a walkthrough of the product on the prospect's own store in email one, source-specific sequences, and a fork from product trial into a meeting track
- Personalized video at scale: reusable rep footage with AI narration, so every account gets a tailored video without daily recording
- 1:1 ABM pages for priority accounts, built on the company message house and a per-account objection table
Measured reply-first: genuine human replies before meetings










